Such a shame as screwfix had become a great supplier of products at good prices but the hassle of trying to deal with serving staff has now driven us to Selco & Allfix. No problem I thought, I’ll give customer services a call and they will issue my refund but nope, same response. Excellent customer services , the staff at the Bletchley branch are brilliant, very helpful, polite and quick at serving , the best branch I’ve been to , lucky to have this one local. Shop local and stay away from these chancers.Ordered Tuesday 15th with a 2 to 3 day delivery on screwfix.IE. Explore Jobs at Screwfix. Do you represent Screwfix Direct? Server is down. Trouble logging in? The staff are always courteous and friendly. We are yet to receive a refund 2 months later. Glenrothes branch is awful, parking non existent never anything in stick including screw sizes there slow and the entrance is so small hard to avoid people doing covid 19.Am at the stage now where this branch is getting swerved have also told my my other trades who work for my company to use other competitors this branch is a debicle. 10 out of 10 Team Maldon for also calling Witham to confirm stock ready to collect.” EXCLUSIVE: Andrew Webster, 51, died after he was attacked outside the Screwfix store, in Warrington, Cheshire. To make it clear this review is related to ScrewFix.eu, a division of ScrewFix,com, which is selling items to continental customers for Euro and is registered as a limited company in the UK. Your comments have been noted and passed on. All rights reserved. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. Screwfix have been an invaluable source during my renovation and have given brilliant service. Created On: 30 April 2009 06:42 PM Status: Read Only : Linear: Threading: Single: Branch We are proud of the service that we offer and we appreciate all feedback. We would like to assist you and investigate what has happened. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). OpenDNS or Google Public DNS are both excellent and free public DNS services. Register now. I arrived at the store in Gorseinon a couple of hours after placing the order only to be told the item was not in stock. Bought a a pair of Bolle safety glasses,they were broken,called Screwfix spoke to Ben at customer services,he promptly arranged for an exchange,great service,from a fantastic customer focused retailer.It staff like Ben that make the difference as to where to shop again, when dealing with customers issues . The above graph displays service status activity for Screwfix.com over the last 10 automatic checks. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) Not to worry - we still have lots of opportunities available on RateMyPlacement. Leave a Screwfix Direct review to help others save money with the best cashback offers around. If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems. Category: Builders Merchants. The blue bar displays the response time, which is better when smaller. We have tried pinging Screwfix website using our server and the website returned the above results. Server is down. Not good enough nothing in it you need pathetic. Landline: 0333 01... Landline: 0333 01... Report a problem with this listing . Do you agree with Screwfix's TrustScore? I needed a new toilet seat as the last one had literally snapped off. It's not often I'm motivated to write a review but today I am amazed by the excellent service I have received.Ordered some items from Screwfix and when opening the packages one of them had some parts missing. About Screwfix: Screwfix is the United Kingdom's largest multi channel retailer of trade tools, accessories and hardware products. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Well you have to then wait until said late item arrives and is then sent back (as you no longer need it or have purchased it elsewhere) before you get a refund. On 26/10/2017 I placed an order (Order No. Founded in 1979, it is owned by the Kingfisher Group, who also own B&Q and are listed on the FTSE 100. Founded in 1979 as the Woodscrew Supply Company, the company was acquired in July 1999, by Kingfisher plc, who also owns B&Q, and is listed on the London Stock Exchange. If you have never shopped with Screwfix or on Screwfix.com before you will need a web account. The quote next day delivery and 2 to 3 day delivery, yet it took 11 days for 1 order to arrive and still had products missing, the other one still has not arrived. Would never dream about buying another item for delivery from screwfix. I wish I could say that about every supplier I … Inability to buy spares is a common problem with cheap Chinese stuff, not specific to Screwfix. Shop local and stay away from these chancers. Our stores and Contact Centre are also closed until further notice. If you have a general enquiry that you haven’t been able to resolve using the FAQs section above or you simply want to let us know about your experience, good or bad, choose the type of enquiry from the drop down below providing us with as much information as possible. Bought a titan vaccum cleaner damaged. Server is up. The website showed the item in stock. My problems began when i tried to return the item as it did not fit. Please contact sos@screwfix.com with the Screwfix order reference, clearly clarifying the situation and we will be happy to investigate this for you. I've never had a problem with Screwfix in returning for exchange or refund on items. I'm rather surprised at how many negative reviews of Screwfix there are here and can only assume that service is variable. Screwfix.com has been rated 2.9 out of 5 points. We do take all concerns seriously and appreciate all feedback. Not wanting to traipse round in lockdown I used click and collect. Only once has there been a problem when the wrong item was delivered but this was quickly resolved after a phone call to their customer services. I am very sorry to hear of the issues you have encountered on this occasion. Screwfix . We will be very happy to investigate for you. Ordered bath panels and a jigsaw, both of which came at a price much lower than amazon or elsewhere. Concerns with your order? Read our member's Screwfix Direct reviews and feedback. Get in touch to find out how we can help you recruit the best students for your placement, internship, insight or vacation scheme opportunities. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Prices are generally as low or lower than elsewhere. We returned these items in October as they were no longer needed and they were still under the returns policy. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Is Screwfix.com down for you right now? I order both and collection was easy and stress free. I’m a plumber and there are a lot of pages in the plumbing section. Two orders placed a day apart and both orders go missing. Well done, keep up the good work. Check our help page for step-by-step instructions on how to change your DNS. Screwfix is the UK’s largest retailer of trade tool, materials and equipment. Thank you for your positive feedback. Truly exceptional turnaround and no fuss customer satisfaction, brand loyalty enhanced.Thank you to all in the team that assisted me. Last checked 2 hours 37 mins ago. Server is up. I am very pleased to hear that Screwfix were able to resolve your issue. Creating an account is easy and only takes a few minutes . Address: Sprotbrough Road, Doncaster, South Yorkshire, DN5 8BN. The customer service is a waste of time as they lie about when the orders will arrive. Server is up. Screwfix has confirmed it will be opening a store in Oban this summer, creating 12 jobs. Received my delivery the next day in good order. Here's how to get the same result There should be a quick way to jump to certain products like, “brassware” instead of having to swipe endless pages of radiators etc. delivered 3 days late with 2 items missing . Screwfix.ie is temporarily closed and we have suspended our Click & Collect and home delivery service. 珞珞珞珞珞珞珞珞I did an order for click and collect at my local Screwfix store, my rating for the actual navigation of the site, and the collection of the item at the store would be 3.5 to a 4. Find Screwfix on construction.co.uk. Their solution is to offer a refund once they receive the undelivered back in the depot. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. Screwfix have been an invaluable source during my renovation and have given brilliant service. I am sorry to read of your disappointment with you recent experience. Last checked 19 mins ago. I am very sorry to hear of the issues you have encountered on this occasion. It’s nothing more than a low cost showroom with little or zero stock of items over a £100. Screwfix needs to learn tradespeople are your bread and butter not a random customer that only might buy something once a month and get treated better! screwfix ignore emails to customer service but do respond when going through paypal demanding a refund . If you have already placed a Click & Collect order and you haven’t yet collected it, please bear with us whilst we work through the changes. Screwfix Student Discount is a popular special offer for students promoted by Screwfix.Usually, it can be combine with other offers provided by screwfix.com and help you get the max discount.Now HotDeals.com collects the latest promo codes of Screwfix Student Discount, shop and start saving at Screwfix. Written whilst on lockdown. 2/ The search function is poor. 17 people have already reviewed Screwfix. I am very sorry to hear of the issues you have encountered. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site.© 2012-2020 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Last checked 1 hour 25 mins ago. Would never use again as very deceitful with their information and have no respect for their customers time.Waited another couple of days as told item arrived in Ireland and would be with me by 6pm on 23rd dec. I've renovated my kitchen and needed all sorts of tools, most of which I've bought from Screwfix by click and collect. Your feedback is valued and taken very seriously. It never arrived. To enable us to assist you, please contact sos@screwfix.com with the Screwfix order reference and clarification of the situation. 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